Phone system & AI receptionist for UK Legal practices

UK law firms use Silux Call to fix one expensive problem: SRA call-handling rules, two-party consent recording, billable-minute capture, client confidentiality. It is a UK-hosted VoIP and AI-receptionist platform aligned with SRA, UK GDPR, Law Society, built for the 31 January 2027 PSTN switch-off, and priced in GBP from a free seat upward.

Two-party-consent recording macro
GDPR + HIPAA-grade compliance reporter
PCI DTMF redaction for client account payments
Microsoft Teams Direct Routing
LEAP / Clio / Proclaim call logging
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Compliance for Legal practices

Silux Call is aligned with SRA, UK GDPR, Law Society. Recording carries a consent prompt, is encrypted at rest, and exports as an auditor-ready PDF in one click — the evidence law firms need at inspection or renewal.

Why Legal practices pick us

  • UK-domestic — GBP billing, UK support, UK DDIs from every area code.
  • AI receptionist bundled (vs £499 standalone) — answers the calls you cannot.
  • SRA, UK GDPR, Law Society-aligned compliance reporter — one-click PDF for auditors.
  • Free seat + Pay-as-you-go — try before you commit, no contract.
  • Open API + Stripe-native billing — for agencies who white-label us.

FAQs — Legal practices

Why do UK law firms need a modern phone system?

SRA call-handling rules, two-party consent recording, billable-minute capture, client confidentiality. Silux Call solves this with two-party-consent recording macro and gdpr + hipaa-grade compliance reporter, on a UK-hosted platform that is ready for the 2027 PSTN switch-off.

Is Silux Call compliant for legal practices?

Silux Call is aligned with SRA, UK GDPR, Law Society. It ships consent-prompt call recording, encryption at rest, and a one-click compliance reporter PDF that auditors and regulators accept.

How much does Silux Call cost for a law firm?

From a free seat tier and Pay-as-you-go at £0.02/min, up to Pro at £17.95/user/month with the AI receptionist add-on at £199/month flat. All GBP, no contract.

Can law firms keep their existing numbers?

Yes — free UK number porting on Plus and above, usually within 24 hours via PAC/STAC, so law firms move without losing a single call.

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