Phone system & AI receptionist for UK Care homes

UK care homes use Silux Call to fix one expensive problem: family contact expectations, CQC inspection evidence, shift handovers. It is a UK-hosted VoIP and AI-receptionist platform aligned with CQC, UK GDPR, built for the 31 January 2027 PSTN switch-off, and priced in GBP from a free seat upward.

Hunt groups per floor
Consent-prompt recording
6-year audit retention (HIPAA mode)
Calendar-aware presence
Resilient 4G failover
Start 30-day free trial — no cardCompare providers

Compliance for Care homes

Silux Call is aligned with CQC, UK GDPR. Recording carries a consent prompt, is encrypted at rest, and exports as an auditor-ready PDF in one click — the evidence care homes need at inspection or renewal.

Why Care homes pick us

  • UK-domestic — GBP billing, UK support, UK DDIs from every area code.
  • AI receptionist bundled (vs £499 standalone) — answers the calls you cannot.
  • CQC, UK GDPR-aligned compliance reporter — one-click PDF for auditors.
  • Free seat + Pay-as-you-go — try before you commit, no contract.
  • Open API + Stripe-native billing — for agencies who white-label us.

FAQs — Care homes

Why do UK care homes need a modern phone system?

Family contact expectations, CQC inspection evidence, shift handovers. Silux Call solves this with hunt groups per floor and consent-prompt recording, on a UK-hosted platform that is ready for the 2027 PSTN switch-off.

Is Silux Call compliant for care homes?

Silux Call is aligned with CQC, UK GDPR. It ships consent-prompt call recording, encryption at rest, and a one-click compliance reporter PDF that auditors and regulators accept.

How much does Silux Call cost for a care home?

From a free seat tier and Pay-as-you-go at £0.02/min, up to Pro at £17.95/user/month with the AI receptionist add-on at £199/month flat. All GBP, no contract.

Can care homes keep their existing numbers?

Yes — free UK number porting on Plus and above, usually within 24 hours via PAC/STAC, so care homes move without losing a single call.

Related for Care homes

Care homes by UK city

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