PSTN switch-off2026-05-109 min
PSTN switch-off countdown 2027: what every UK SMB must do in the next 12 months
BT Openreach is retiring the UK PSTN on 31 January 2027. Plain-English action plan, costs, and a 6-month rollout calendar.
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UK telecom insight, the 2027 PSTN switch-off countdown, smart receptionist trends, GDPR call-recording guidance, and the future of UK business telephony — plain English.
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AI2026-05-096 min
Pre-ring AI scam shield: why your UK business phone should drop scam calls before it rings
HMRC, parcel, and account-spoof scams cost UK SMBs £200M+ a year. Here is how Silux Call kills them in 0.5 s, before the call lands on your team's phones.
Read articleFree2026-05-296 min
How to get a free virtual phone number in the UK (2026)
A genuinely free UK virtual number — no card, no line rental, no copper line. Here is exactly what you get for £0 and where the limits sit.
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AI·2026-05-08·7 min
AI receptionist vs human receptionist UK: the real per-month cost in 2026
An honest cost comparison between a human receptionist (£20-26k/year + on-costs), an answering service (£200-600/month + per-call), and the in-house Silux Receptionist (£199/month flat).
ReadCompliance·2026-05-07·8 min
GDPR call recording UK 2026: the rules in plain English
What UK GDPR + the Data Protection Act 2018 actually require for call recording. Lawful basis, the exact words to play, two-party-consent regions, and retention.
ReadVerticals·2026-05-06·6 min
Best UK VoIP for legal practices in 2026
Five things a legal-practice phone system must do (two-party consent, PCI for client accounts, Teams Direct Routing, audit trail, secure recording) and the providers that ship them.
ReadReseller·2026-05-05·5 min
UK MSPs: resell business VoIP with Stripe-native end-customer billing
The reseller programme no other UK VoIP provider ships. White-label the Silux Call mobile + web softphone, charge your customers in Stripe Connect, keep 30-40% rev share.
ReadAI·2026-05-04·5 min
When voicemail becomes a callback: how the Silux Call voicemail → AI handoff actually works
Voicemail-only workflows lose 30% of leads. We auto-callback within 30 seconds, route the second leg to the AI receptionist, and only escalate if the caller wants a human.
ReadPSTN switch-off·2026-05-03·6 min
How to port your UK phone number to VoIP: STAC and PAC, step by step
PAC, STAC, and the timelines that actually apply. The exact steps to move a UK landline or mobile number to a VoIP provider without losing a single call.
ReadMicrosoft Teams·2026-05-02·7 min
Microsoft Teams Direct Routing vs Calling Plan in the UK: which is right for you?
Direct Routing keeps Teams as the UI and brings your own carrier — typically 60-80% cheaper. Calling Plan is convenient but locks you to Microsoft pricing.
ReadCompliance·2026-05-01·6 min
Predictive dialer Ofcom rules: the 3% abandonment rate explained
UK predictive dialing must keep abandoned calls under 3% of live answered calls in any 24h period. Here is what that actually means for your call ratios and how Silux Call enforces it.
ReadFree·2026-05-28·6 min
Free landline number UK: how a virtual landline replaces the copper line
The traditional landline is being switched off in January 2027. A free virtual landline gives you the same local number without the line rental — here is how.
ReadFree·2026-05-27·7 min
Is free VoIP any good? What you really get on a free UK business phone plan
Free VoIP plans range from genuinely useful to bait-and-switch. Here is how to tell them apart, and what an honest free seat looks like.
ReadFree·2026-05-26·5 min
The free business phone number every UK sole trader should grab
Stop giving out your personal mobile. A free second number keeps work and life separate on one phone — no second SIM, no contract.
ReadNumbers·2026-05-25·5 min
Get a local VoIP number for any UK city — from London to Inverness
A local area code signals you are nearby and answers fast. With VoIP you can hold an 020, 0161 or 01463 number from anywhere in Britain.
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