Phone system & AI receptionist for UK GP surgeries

UK GP surgerys use Silux Call to fix one expensive problem: 8 AM call surge, NHS Digital cloud-telephony procurement, 111 hand-offs. It is a UK-hosted VoIP and AI-receptionist platform aligned with NHS England, CQC, DSPT, UK GDPR, built for the 31 January 2027 PSTN switch-off, and priced in GBP from a free seat upward.

HIPAA-grade encryption + 6-year retention
Skill-based triage routing
Patient call-back queueing
Multilingual transcription
NHS cloud-based telephony alignment
Start 30-day free trial — no cardCompare providers

Compliance for GP surgeries

Silux Call is aligned with NHS England, CQC, DSPT, UK GDPR. Recording carries a consent prompt, is encrypted at rest, and exports as an auditor-ready PDF in one click — the evidence GP surgerys need at inspection or renewal.

Why GP surgeries pick us

  • UK-domestic — GBP billing, UK support, UK DDIs from every area code.
  • AI receptionist bundled (vs £499 standalone) — answers the calls you cannot.
  • NHS England, CQC, DSPT, UK GDPR-aligned compliance reporter — one-click PDF for auditors.
  • Free seat + Pay-as-you-go — try before you commit, no contract.
  • Open API + Stripe-native billing — for agencies who white-label us.

FAQs — GP surgeries

Why do UK GP surgerys need a modern phone system?

8 AM call surge, NHS Digital cloud-telephony procurement, 111 hand-offs. Silux Call solves this with hipaa-grade encryption + 6-year retention and skill-based triage routing, on a UK-hosted platform that is ready for the 2027 PSTN switch-off.

Is Silux Call compliant for gp surgeries?

Silux Call is aligned with NHS England, CQC, DSPT, UK GDPR. It ships consent-prompt call recording, encryption at rest, and a one-click compliance reporter PDF that auditors and regulators accept.

How much does Silux Call cost for a GP surgery?

From a free seat tier and Pay-as-you-go at £0.02/min, up to Pro at £17.95/user/month with the AI receptionist add-on at £199/month flat. All GBP, no contract.

Can GP surgerys keep their existing numbers?

Yes — free UK number porting on Plus and above, usually within 24 hours via PAC/STAC, so GP surgerys move without losing a single call.

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