Silux Call vs bOnline: which UK business phone system wins in 2026?

Looking for a bOnline alternative? Silux Call and bOnline are both UK-native small-business VoIP. The short answer: Silux Call wins for UK SMBs on price, bundled AI, and PSTN-switch-off readiness, while bOnline (from £7/user/mo (Unlimited £13.95)) is a known quantity if you are already embedded in it. No AI receptionist, no scam shield, and 12–36 month contracts with intro pricing that jumps after 6–12 months — below is the full, honest, GBP-priced breakdown for UK businesses.

Is Silux Call a better bOnline alternative?

Yes for most UK businesses: Silux Call bills in GBP with no contract, includes an AI receptionist and pre-ring scam-call screening the headline bOnline plan does not, and offers a permanently free seat plus a 30-day no-card trial. No AI receptionist, no scam shield, and 12–36 month contracts with intro pricing that jumps after 6–12 months.

Silux Call

From £0 · UK-domestic · GBP · no contract

  • Free seat tier (1 user, 1 DDI, 30 mins UK)
  • Pay-as-you-go (£0.02/min UK landline)
  • AI receptionist bundled (vs £499 standalone)
  • Pre-ring AI scam-call shield
  • Cross-tenant federation (free internal extension dialling)
  • Real-time call translation as live subtitles
  • One-click GDPR + HIPAA compliance reporter
  • Stripe-native reseller billing
  • White-label brandable mobile + desktop softphone
  • Microsoft Teams Direct Routing + SAML SSO

bOnline

from £7/user/mo (Unlimited £13.95) · UK-native small-business VoIP

  • No AI receptionist, no scam shield, and 12–36 month contracts with intro pricing that jumps after 6–12 months
  • No pre-ring AI scam-call shield
  • No cross-tenant federation
  • No one-click GDPR + HIPAA reporter
  • No Stripe-native end-customer billing
  • No AI receptionist included in the headline price

Pricing side-by-side (GBP)

Plan tierSilux CallbOnline
Free seat£0 (1 user, 1 DDI)Not offered
Pay-as-you-go£0 + £0.02/min UK landlineNot offered
Entry paid plan£6.95/user/mo (Lite)from £7/user/mo (Unlimited £13.95)
AI receptionist£199/mo flat per tenantAdd-on or unavailable
ContractNoneOften 12–36 months

Switching from bOnline

  1. Audit — we generate a free PSTN switch-off and line-by-line bOnline audit (no card).
  2. Port — free PAC / STAC UK number porting on Plus and above, typically 24 hours.
  3. Re-route — copy your IVR, hunt groups and working hours via our import tool.
  4. Run in parallel — keep both providers live for 7 days, then cut over.
  5. Cancel bOnline — we provide the cancellation template.

FAQs — Silux Call vs bOnline

Is Silux Call cheaper than bOnline?

Silux Call starts at £0 (free seat), Pay-as-you-go at £0.02/min, and £6.95/user/month on Lite. bOnline list price: from £7/user/mo (Unlimited £13.95). Silux Call also bills in GBP with no contract.

Can I migrate from bOnline to Silux Call?

Yes. We offer free UK number porting on Plus and above, typically within 24 hours, plus a guided bOnline migration that imports your IVR, hunt groups and working hours.

What does Silux Call do that bOnline doesn't?

No AI receptionist, no scam shield, and 12–36 month contracts with intro pricing that jumps after 6–12 months. Silux Call adds pre-ring AI scam-call screening, cross-tenant federation, a one-click GDPR + HIPAA compliance reporter, Stripe-native reseller billing, real-time call translation, and a permanently free seat tier.

Is bOnline or Silux Call better for the 2027 PSTN switch-off?

Both run over IP and survive the switch-off, but Silux Call ships a free per-line PSTN audit and a WLR2 migration plan with every account, which bOnline does not bundle.

Does Silux Call have a free trial versus bOnline?

Silux Call has a permanently free seat (1 user, 1 UK DDI, 30 minutes) plus a 30-day trial of Plus or Pro, with no card needed for Free or Pay-as-you-go.

Other alternatives